How to Apply for a New Water Connection in Scotland
Setting up a new water connection in Scotland is straightforward if you follow the right steps. Whether you are expanding a facility, opening a new site, or upgrading infrastructure, understanding the process helps you save time, avoid delays, and control costs.
Step 1: Identify Your Needs
Clarify exactly what your business requires:
- Volume of water needed
- Flow rate requirements for production or operations
- Wastewater or trade effluent considerations
- Future expansion plans
Step 2: Contact Scottish Water
Scottish Water manages the network and will guide your application. Provide:
- Site location and details
- Proposed water usage
- Type of connection required
- Existing infrastructure or mains in the area
Step 3: Review Connection Options
Options may include:
- Direct connection to the main supply
- Temporary or phased connections
- Metered or unmetered supply (high-volume users are always metered)
Step 4: Submit Application and Plans
Provide detailed site plans, proposed pipework, and anticipated flows. Scottish Water reviews for feasibility, safety, and compliance.
Step 5: Receive a Quotation
You will receive a detailed quote including connection charges, infrastructure costs, and any required contributions for network upgrades.
Step 6: Approve and Schedule Work
Once approved, Scottish Water schedules the connection work. Keep clear communication to minimise disruption and ensure all requirements are met.
Step 7: Inspection and Handover
After installation, an inspection ensures compliance and functionality. Your site is then connected, metered, and ready for use.
Next Steps
Plan ahead, submit a complete application, and stay involved throughout the process. Your new water connection will support your operations efficiently and safely.